WelMemo is a minisite dedicated to your home, designed to bring together house instructions, useful local information and contacts in one place for your guests. It opens in the browser through a simple link and is designed primarily for smartphone use.
FAQ
Everything you want to know about WelMemo.
How to create it, what guests can see, and how languages, offline access and password protection work: here you’ll find answers to the most common questions.
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WelMemo is designed for people who host guests in their home and want to provide clear, organised information that can always be kept up to date. It can be used for home exchanges, private hosting and other situations where guests need useful information about the home and the surrounding area.
No. WelMemo is an independent service and is not affiliated with, sponsored by or managed by HomeExchange. However, it can also be used by people who exchange homes through HomeExchange or other services.
No. WelMemo opens directly in the browser through the link you share with your guests. If they wish, they can also save it to their device for quicker access and to use the features available offline.
No. WelMemo is designed to be simple even for people who have never created a website. Add your home information, choose the sections you need, check the result in Preview and decide when to publish it.
No. Every home is different, and you decide which information to include. You can start with WelMemo’s suggested sections or create your own custom sections, adding only what is genuinely useful to your guests.
You can include house instructions, useful local information and contacts. For example: Wi-Fi, keys, kitchen, heating, parking, waste collection, house rules, restaurants, shops, transport, pharmacies, emergency information and other useful content for the stay.
Yes. You can edit the content from your personal area whenever needed. Changes remain as a draft until you choose to publish them, so guests continue to see the last published version until you publish the update.
Yes. Preview lets you check your WelMemo before publication without changing the version that guests may already be viewing.
Every published WelMemo has its own link. You can send it to your guests through any channel you prefer, such as a message, email or messaging app. Even when you update the content, the link you share remains the same.
Yes. You can add the languages you need to your WelMemo and let guests choose the language they prefer while browsing.
For additional languages, you can choose to manage translations manually or use automatic translation. When the original content changes, WelMemo can show you which translations need to be updated.
No. You can choose how to manage the content for each language. If you prefer, you can write and edit all translations yourself.
Yes. If you do not want the minisite to be freely accessible, you can set a password and share it only with your guests.
Yes, for content that has already been loaded on the device. Guests can save WelMemo and access previously downloaded information even when there is no internet connection. Content that has never been loaded before still requires a connection.
When the device comes back online, WelMemo can check whether a newer version is available and update the saved content. This allows the copy stored on the device to stay aligned with the currently published version.
WelMemo costs €9.90 per year, VAT included.
The price includes all available features: one home, house instructions and useful information, multiple languages, automatic translation, password protection, offline access and email support. There are no higher-tier plans with additional features.
No. Each WelMemo account is linked to one home. If you want to create WelMemo for more than one home, you need a separate account for each property.
WelMemo uses an annual subscription. If automatic renewal is enabled, the service renews at the end of the subscription period using the configured payment method. You can check your subscription status and related settings from your account.
When the subscription expires, the public WelMemo is no longer available as an active service. Your data is not automatically converted into a free public version. You can renew the service to resume normal use of your WelMemo.
If you do not set a password, anyone who has the link can open your WelMemo. If you want to restrict access, you can protect it with a password and share it only with your guests.
WelMemo is designed for sharing useful information with guests, not particularly sensitive data. Avoid publishing personal passwords, documents, financial codes or any other information you would not want to make accessible to people with whom you share your WelMemo.
Yes. Email support is included with your WelMemo subscription. You can use the Contact page to send a support request.
Yes. You can request the deletion of your account and associated data by contacting WelMemo support. The request will be handled in accordance with any applicable requirements for retaining administrative and tax records.
READY TO TRY IT?
Create a WelMemo for your home.
Bring together everything your guests need, publish it in multiple languages and share it with one simple link.